Returns & Exchanges

At Indo Appliances, we stand by the quality of our home solutions; if you are not completely satisfied, you may return or exchange your product within 30 days of delivery.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Appliance

Ensure the item is in its original packaging with all manuals, accessories, and protective inserts included to prevent damage during transit.

3

Schedule a Pickup

For large appliances, we will coordinate a specialized freight pickup at your convenience; for smaller items, a prepaid shipping label will be provided via email.

4

Inspection and Refund

Once our technicians verify the unit's condition at our warehouse, your refund or exchange will be processed within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing